FAQs

FAQs
Do you handle delicate fabrics (silk, wool, saris, gowns)?
Yes. We assess the fabric and choose the safest process (dry clean/hand care/low-temp press).
Can you remove tough stains?
We pre-treat and attempt removal; success depends on stain type, age, and fabric.
Do you offer pickup & delivery?
Yes, in select areas. Call/WhatsApp to check your location and slots.
What are your turnaround times?
Laundry/Steam Ironing
24–48 hrs
Dry Cleaning
2–4 days
Leather/Shoes
5–7 days
Curtains/Carpets
1–5 days
Is express service available?
On select services and items. Call to confirm availability and cut-off times.
How do you ensure hygiene?
Sanitised drums, separate colour loads, fabric-safe detergents, sealed packing.
Will colours bleed or shrink?
We test for colourfastness and follow care labels; if risk is high, we'll inform you before proceeding.
How should I prepare items?
Empty pockets, remove accessories, and flag stains or sensitive areas at drop-off/pickup.
Do you clean leather, curtains, carpets, and shoes?
Yes—specialised processes for each. Turnaround varies by condition and size.
Do you do repairs or alterations?
Not currently. Minor button re-secure on request if found loose during QC.
How are prices decided?
By garment type, fabric, and process. We'll confirm estimates before processing.
What if I have an issue after delivery?
Tell us promptly; we'll inspect and make it right where possible.
Which payments do you accept?
Cash and digital payments. GST invoice available on request.
What are your hours?
Mon–Sat, 9:00 AM–7:00 PM (adjust locally if needed).
How do I book?
Call/WhatsApp +91 96777 82636 or visit www.crispndclean.com.